Claims Specialist

Claims Specialist

Unfortunately, accidents, storms and damage are a part of our everyday life and when they affect our clients, there is no one better suited to handle these situations than our Claims Specialists.  A key part in the commercial client relationship, The Koch Co. is seeking a Claims Specialist to educate and inform on claims and loss history as well as advocating fully for their client.

What’s the work like?

You will:

• Meet with and maintain effective working relationships with clients and company representatives to support business retention
• Effectively and independently process and report claim information received to insurers
• Obtain and analyze loss run reports from insurer for purpose of claim reviews
• Closely monitor the status of large claims and suits and notify manager of all losses reserved in excess of $250,000 or any loss that has significant potential of developing into a sizable or questionable loss
• Promptly respond to insureds’, insurers’ or claimants’ questions and/or requests for assistance
• Communicate with Claims Manager regarding significant requests or problems and/or information not received
• Maintain the electronic account file and fully incorporate the capabilities of the agency management system into daily workflow
• Prioritize workload to consistently meet objectives and request assistance from management when necessary
•  Comply with requirements of quality programs
  
• Develop technical insurance knowledge of agency employees through formal and informal education and training
• Incorporate the capabilities of the agency management system into daily workflow following agency procedures
• Any other special projects and duties as assigned

What do I need to know?

You have to have…

• Valid Driver's License
• Resident Property and Casualty Agent's license or willingness to pursue
• Excellent verbal and written communication skills
• Strong organizational skills
• Experience with Microsoft Office products (Outlook, Word, Excel), and all agency automation software (Sagitta & Image Right preferred)
• Proficiency in word processing and typing skills
• Strong respect for confidentiality
  
• High School diploma or equivalent
• Two (2) to four (4) years of commercial insurance experience

We'd like it if you have:

• Direct commercial claims experieince

 Okay, so what’s in it for me?

• competitive salary
• Health, Dental, Vision, Life, Disability, and Long Term Care insurance
• Health Savings Account with employer contribution
• 401k with match
• Paid Time Off available to use on your first day
• flexible work schedules including a 37.5 hour work week and telecommuting options
• education and tuition reimbursement programs
• fun working environment (company outings, bag-o competitions, plenty of food days, to name a few!)