You are viewing a preview location.

Claims Specialist

Claims Specialist

Unfortunately, accidents, storms and damage are a part of our everyday life and when they affect our clients, there is no one better suited to handle these situations than our Claims Specialists.  A key part in the commercial client relationship, The Koch Co. is seeking a Claims Specialist to educate and inform on claims and loss history as well as advocating fully for their client.

What’s the work like?

You will:

  • Meet with and maintain effective working relationships with clients and company representatives to support business retention
  • Effectively and independently process and report claim information received to insurers
  • Obtain and analyze loss run reports from insurer for purpose of claim reviews
  • Closely monitor the status of large claims and suits and notify manager of all losses reserved in excess of $250,000 or any loss that has significant potential of developing into a sizable or questionable loss
  • Promptly respond to insureds’, insurers’ or claimants’ questions and/or requests for assistance
  • Communicate with Claims Manager regarding significant requests or problems and/or information not received
  • Maintain the electronic account file and fully incorporate the capabilities of the agency management system into daily workflow
  • Prioritize workload to consistently meet objectives and request assistance from management when necessary
  •  Comply with requirements of quality programs
  • Develop technical insurance knowledge of agency employees through formal and informal education and training
  • Incorporate the capabilities of the agency management system into daily workflow following agency procedures
  • Any other special projects and duties as assigned

What do I need to know?

You have to have…

  • Valid Driver's License
  • Resident Property and Casualty Agent's license or willingness to pursue
  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Experience with Microsoft Office products (Outlook, Word, Excel), and all agency automation software (Sagitta & Image Right preferred)
  • Proficiency in word processing and typing skills
  • Strong respect for confidentiality
  • High School diploma or equivalent
  • Two (2) to four (4) years of commercial insurance experience

We'd like it if you have:

  • Direct commercial claims experieince

 Okay, so what’s in it for me?

  • competitive salary
  • Health, Dental, Vision, Life, Disability, and Long Term Care insurance
  • Health Savings Account with employer contribution
  • 401k with match
  • Paid Time Off available to use on your first day
  • flexible work schedules including a 37.5 hour work week and telecommuting options
  • education and tuition reimbursement programs
  • fun working environment (company outings, bag-o competitions, plenty of food days, to name a few!)
Apply Today!